HERE WHAT CUSTOMERS ARE SAYING ABOUT US
Welcoming, helpful, caring,
Helpful, caring, patient, supportive and the nicest people you could wish to meet.
They go the extra mile
Experienced, friendly service at Form every visit. Always happy to give advice and be flexible to fit with customer’s needs. They go the extra mile to make everything perfect, and customers feel special and cared for.
What they do is real craftsmanship, they are keeping alive a traditional skill and enabling us to tap into this to achieve something truly unique. The service was fantastic, and the team really got to know us. Loved the whole experience.
Fantastic customer experience
Combines excellent products and designs with fantastic customer experience communication and after sales care.
The service made the experience so special and stress free
The team at Rubie Rae are so friendly and helpful that we feel like we made friends as well as getting our amazing jewellery. We couldn’t recommend then highly enough. Our rings are just perfect, and the service made the experience so special and stress free.
Kathy & Steve
Excellent customer service and communication. We had lots of consultations as they wanted to be sure we were completely happy with the design beforehand. Very reassuring, welcoming and produced the most stunning ring that way surpassed our expectations! They are perfectionists who want the very best for their clients.
Friendly, dedicated and passionate about what they do
They offer excellent customer service, are friendly, dedicated and passionate about what they do. They listen to their customers and manage to produce excellent unique rings for a very competitive price.
The perfect ring
The Rubie Rae team did a fantastic job on my fiancées engagement ring on time and on budget. Thank you so much for the perfect ring.
Paul & Jenny
Care and attention
Thank you for the care and attention taken when making our rings
A superb job
Just a note to thank you for my amazing wedding and engagement rings. They say less is more so all I need to say is I absolutely love them! Thanks so much for a superb job.
WOW! Thank you so much for your part in making my eternity ring. It is absolutely gorgeous and exactly what I would have chosen had I had any part in this venture. It is so special, no one – except maybe my darling husband will appreciate how much – not least because it compliments my mum’s engagement ring so well. You are definitely my favourite jeweller.
Paul & Emma
You really made us feel like valued customers
Thank you so much for making us such a beautiful set of wedding rings. From walking into your shop until the moment we picked up the rings, you really made us feel like valued customers. Emma’s ring is particularly amazing. We can’t believe how well it fits & compliments the engagement ring. She’ll definitely be back for another to compliment it on the other side. Thanks again!
Julie and Simon
You managed to match the shape of my engagement ring beautifully I just wanted to thank you so much for the work you did on our beautiful wedding rings – we both love them. You managed to match the shape of my engagement ring beautifully, too – a perfect fit we won’t hesitate to recommend you to everyone we know!
Excellent aftercare service
Amazing dress ring design based on a grandparent’s engagement ring.
My Husband and I had our wedding rings custom made here and the service we received was first class. From our first consultation to picking up the rings the team were friendly, helpful and great at communication. My ring, in particular, was just amazing. It fitted perfectly to my asymmetrical engagement ring. I would recommend this company to anyone looking for a personalised service that is very good value for money.